Our Cancellation policy

By paying the fees or booking an appointment/group class using a credit from a multi-session pack, you are agreeing to this cancellation policy.

If you cancel your appointment:

More than 7 days in advance:

We will refund your fees or reschedule your appointment. We do ask however that you only book appointments at times you are confident you can stick to.

Within 7 days:

If you cancel your appointment within 7 days, you will not receive a refund. Where your appointment is one of a multi-session pack, you will forfeit that session. The only exception to this is where we are able to replace your appointment time-slot with another customer in the same town.