In-home one-on-one sessions throughout Harcourt North, plus puppy school classes in Kyneton.
Personalised sessions in your home, where the challenges actually happen. We work together on your specific goals — whether it's pulling on lead, barking, poor recall, jumping up, or something else entirely.
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Group classes in Kyneton for puppies aged 8-16 weeks. Build confidence, learn essential skills, and socialise with other pups in a safe, supportive environment.
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"I got in touch with Natalie to ask for advice about an issue with my dog and she was so helpful, considerate and generous with her time. I’m very grateful to her and really appreciate her and her approach."
— Sarah McDonald November 2023
"I wish there were more than 5 stars to give! Natalie and Crazy, Kind Calm was recommended to us from a work mate and we couldn’t be happier. We recently rescued a Jack Russell Terrier who is nearly 1.5 years old, and after much research on trainers in the region, we reached out to Natalie. Rightly so, she is a very sought after trainer and we waited patiently for our session with her. She even recommended other trainers who we might want to engage, as it would be 6 weeks before we could see her. We decided to hold out and do our best until our session with the her. From the minute Natalie entered the home, she had our little mate completely engaged. Honestly, it was like watching magic. We went for the personal training session first, and her credentials and experience did not disappoint. We had a 2 hour session, and not 1 second was wasted. The whole experience was the most engaging, informative and educational I have ever had with a trainer, especially dealing with rescue dogs and their big feelings. We can’t wait for our follow up sessions. The level of care, the detailed and tailored training plans which Natalie sent after the session, the trust our precious little mate Billy had in her from the first second, and her genuine warmth, and love and respect for all dogs- made it a very comforting and wondrous experience. Again- if there were more stars to give- I would give them. A truly professional, experienced, trustworthy and knowledgeable trainer - worth the wait 💜"
— Nicole Peters
"I was really impressed with Natalie's knowledge and experience when she visited our 3 resident dogs at home this morning to advise on the management of a really difficult situation in which one dog is attacking another, with me injured as well, and literally thousands spent on vet bills. The situation has been exacerbated by recent stressors such as moving house and inadequate room, and Natalie gave some important guidance and insights to manage the situation, including where it is likely to go from here (high risk of serious injuries to dogs and humans or a death, which I totally see happening) and what we can do to control and manage the dogs, as I do not wish to euthanise or re-home the stressed-out, attacking dog without trying to work on this. She advised on strategies, equipment and training that will all actually work because it was personalised and done with the doggers present, displaying all their wonderful behaviours. The visit was much better than a phone consult could ever be because Natalie was able to review the house, property and dog pen and suggest points for barriers and ways to provide time out and decompression, including specific types of play to encourage calmness and focus. She also noted behaviours that we didn't see and explained what they meant and what was going on, and how we needed to manage and distract from them. Am really happy with Natalie's services, it was money well spent - but I rather wish I'd sought help for this some time ago before it all escalated to a crisis of serious proportions. I hope that with Natalie's insights, notes and support materials we will be able to develop into a manageable, moderately tolerant 3-dog household. Thank you so much Natalie."
— I Dobell November 2025
Let's chat about your dog and what you'd like to achieve together.
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